Clear the mental fog with integrated psychiatry and therapy.
Emergencies
This practice does not provide emergency services or crisis care. Do not use email, portal messages, form responses, or voicemail for urgent issues.
In an emergency, call 911 or go to your nearest emergency department.
For urgent emotional support, you may call or text the Suicide & Crisis Lifeline at 988.
Website Terms of Use
The website is for general informational purposes only; it does not constitute medical advice, diagnosis, or treatment.
Website use does not create a patient–provider relationship.
The practice is not responsible for the content of linked third-party websites.
Cookies are used solely for functionality and general analytics; no identifiable PHI may be collected without explicit consent.
The website must include a Privacy Policy, Terms of Use, Accessibility Statement, and Right to Good Faith Estimate.
The practice does not engage with clients via social media or online review platforms. No clinical questions will be answered on these platforms.
By using the website, you are agreeing to these terms.
Notice of Privacy Practices (HIPAA)
Your privacy is important. Alicia follows all federal and state laws to protect your protected health information (PHI).
Under the Health Insurance Portability and Accountability Act (HIPAA), you have the right to:
Receive a copy of your health records
Request corrections to your records
Ask that your information not be shared under certain circumstances
Know how and with whom your information is shared
File a complaint if you believe your privacy rights have been violated
For a full explanation of your rights and how your information may be used or disclosed, please see the full Notice of Privacy Practices (PDF).
If you have any questions or concerns about your privacy, feel free to contact info@yeungmentalhealth.com.
Your Right to a Good Faith Estimate (No Surprises Act)
You have the right to receive a “Good Faith Estimate” explaining how much your mental health care may cost out-of-pocket.
Under the law, health care providers must give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for services.
If you schedule an appointment at least 3 business days in advance, we will provide you with a GFE in writing within 1 business day after scheduling.
If you schedule an appointment at least 10 business days in advance, we will provide you with a GFE in writing within 3 business days after scheduling.
You can also ask us for a GFE before you schedule an appointment, which we will provide to you within 3 business days of your request.
If your bill is $400 or more above the GFE, you may dispute the bill. Learn more at: www.cms.gov/nosurprises
For questions or to request your estimate, email billing@yeungmentalhealth.com.
Accessibility & Nondiscrimination
Alicia aims to make this website accessible to everyone. If you have trouble using any part of the site, please contact admin@yeungmentalhealth.com.
Clients have the right to reasonable accommodations per ADA.
No client will be discriminated against based on race, ethnicity, religion, gender, sexual orientation, disability, or socioeconomic status.
For clients with limited English or Mandarin-Chinese proficiency, interpreter services may be made available upon request if required by law. Clients paying out of pocket or using commercial insurance without federal funding may be responsible for arranging or covering interpreter services.
Interpreter services will be coordinated in compliance with applicable state and federal law. The practice may use telephonic or video interpreter services where feasible.
Clinic Policies
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Acknowledge that telehealth, email, portal messages, or forms are not for emergencies; in a crisis, call 911 or the Suicide & Crisis Lifeline (988).
Provide accurate and complete health information.
Attend scheduled appointments on time and cancel/reschedule appointments with 48+ hours’ notice.
Keep a working credit card on file in SimplePractice for co-pays, deductibles, co-insurance, late-cancellation fees, no-show fees, and other fees.
Notify the practice promptly of changes to health insurance or benefits.
Follow the agreed-upon treatment plan and use medication only as prescribed.
Use secure devices and networks for electronic communication, and keep portal/email credentials private.
Abstain from recording sessions without explicit consent.
Participate in controlled substance agreements if prescribed medications require one.
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Telehealth services are provided only through a HIPAA-compliant video platforms (SimplePractice, Spruce, PsychologyToday, Google Business Workspace with signed BAA).
You will receive an email and/or text with a link to your telehealth session shortly before the appointment. You may access your telehealth session on a computer through the SimplePractice Client Portal via web browser or using the SimplePractice Mobile App on a mobile phone or tablet.
For telehealth visits, please ensure that:
You are physically located in the state of Massachusetts at the time of the appointment.
You are in a quiet, private, and safe location, and are not engaged in any risky activities (e.g. driving/biking/scootering).
You have a strong, fast internet connection.
Your video and audio connections are turned on and working well.
If you are accessing the appointment via your mobile phone or your tablet, please make sure you have downloaded the most up-to-date version of the SimplePractice app.
Telehealth may not be clinically appropriate in all situations; the provider may recommend in-person evaluation if necessary.
Risks of technology failure, privacy limitations, and potential interruptions are disclosed in advance.
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A list of accepted insurance plans and self-pay rates is available here.
You are responsible for understanding your insurance benefits.
If you do not use insurance, you will receive a Good Faith Estimate of out-of-pocket costs.
A valid credit card must be kept on file in SimplePractice at all times. The credit card will be charged for co-pays, deductibles, co-insurance, late-cancellation fees, no-show fees, and any other fees under this agreement.
Charges will be processed in compliance with PCI standards for secure handling of credit card information.
Out-of-pocket fees (copays, coinsurance, deductibles, late-cancellation fees, no-show fees) are due at the time of service.
A declined/invalid card does not release financial responsibility; services may be suspended until resolved.
Unauthorized charge reversals (chargebacks) are prohibited; may result in additional fees, collection, or termination of care.
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To ensure consistent availability for all clients and to cover administrative costs related to last-minute changes, the following policies are in place at this clinic:
Late Arrival Policy
Clients are expected to arrive on time; please allow adequate time for parking, settling in, and technology setup.
A late arrival is defined as arriving more than 10 minutes after the scheduled start time.
If a client is more than 15 minutes late, this will be considered a late cancellation, and the appointment will need to be rescheduled.
Missed time or fees due to late arrival are the client’s out-of-pocket responsibility and are not billed to insurance.
Late Cancellation Policy
At least 48 hours’ notice is required to cancel or reschedule an appointment.
A late cancellation is defined as canceling or rescheduling an appointment with under 48 hours’ notice.
First late cancellation within a 12-month period will be charged 50% of the session fee.
Subsequent late cancellations within a 12-month period will be charged the full session fee.
Late-cancellation fees are the client’s out-of-pocket responsibility and are not billed to insurance.
No-Show Policy
A no-show is defined as missing an appointment without notifying the practice.
A no-show will be charged the full session fee.
No-show fees are the client’s out-of-pocket responsibility and are not billed to insurance.
Discharge from Care
After three late cancellations and/or no-shows combined within 12 months, the provider may discuss discharge from care.
The provider reserves the right to terminate the therapeutic relationship if it is not clinically appropriate, if safety concerns arise, if the therapeutic relationship is not a good fit, if practice policies are violated, or in cases of non-compliance.
Whenever possible, reasonable referral resources will be offered to support continuity of care.
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Clients must attend an in-person visit prior to initiating controlled substances. Ongoing prescriptions require regular in-person follow-ups, per state and federal guidelines.
The practice checks the Massachusetts Prescription Monitoring Program (PMP) before prescribing controlled medications.
Controlled substance prescribing requires regular monitoring, including vitals, lab work, collateral if needed, and PMP review.
Lost/stolen prescriptions will not be replaced.
Refills are provided during scheduled appointments or during specific time intervals agreed upon with provider. Requests for refills outside of scheduled appointments/agreed upon time-intervals will not be accommodated except in rare circumstances.
Medication adherence and safe use are reviewed at each visit.
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Benefits may include improved functioning, reduced symptoms, and enhanced well-being.
Risks may include medication side effects, emotional discomfort when discussing difficult topics, or lack of improvement.
Alternatives to treatment include seeking care from another provider, using community or support resources, or choosing not to pursue treatment at this time.
No guarantees can be made regarding outcomes.
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Individual NPI: 1750924338
Organizational NPI: 1083500706
Licensure: Massachusetts CNP (License #: RN2360906)
Board Certification: ANCC Psychiatric Mental Health Nurse Practitioner (Cert. #: 2021183884)
Services are currently offered only to clients physically located in Massachusetts during sessions.